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Frequently Asked Questions

Here are answers to some of the most frequently asked questions about Witch School!

Certificates are no longer available for printing at WSI.  Unfortunately, students were passing course completion certificates off as proof of Clergy Standing which they are not.  Your transcript is your proof that a course has been completed.
Here are some tips if you are having difficulty with your password: Your password is case sensitive; please make sure you have properly included any capital letters. Check to see if you left your CAPS LOCK on. Your password cannot contain any spaces. If you have forgotten your password, have it emailed to you. Your password cannot be more than 10 characters long. Your password cannot contain any characters other than numbers or letters. Here are some tips if you are having difficulty with your email address: Your email address cannot contain any spaces. Be sure you use your email address and not your name. Be sure to type your full email address, in the format youremail@provider.com If you no longer have access to your email address, you must still use it to log in. Then you may change your email address in the Edit Info section of your account. Are you using a browser that doesn't support cookies, or do you have cookies disabled?: For your security and convenience, your browser must support cookies, and the option must be enabled in order for you to login. By enabling cookies, you won't have to log in with your password every time you view a new page. To enable cookies, please see the online help for your browser. 
Click on the "Courses" button in the top menu. This will take you to the "Free Membership Courses" page and will also include a link to "Supporting Membership Courses". Free Membership Courses are listed on the "Free Membership Courses" page and Supporting membership Courses are listed on the "Supporting Membership Courses" page. In either case each course includes a "Register Now" button. Select the course you wish to register for and hit the "Register Now" button.
Other courses that are compatible with the First Degree are Correllian Ministry, Correllian Philosophy and Five Mystic Secrets.
You may take 5 classes at one time as a Basic Member, and 8 classes as a Supporting Member.
New Lifetime Memberships are no longer being offered, but of course all existing Lifetime Memberships will always be honored as long Witch School exists. A Lifetime Membership includes all Witch School online classes. 
All classes are meant to be taken online at your own pace. Some of the courses such as the Degree courses have a waiting period between each lesson test. You will see the time period after you finish each lesson. However, if a student is inactive in a Mentored program their account will be transferred to Mentor Support after 90 days of inactivity. If the student reactivates they should e-mail MentorSupport@WitchSchool.com to be reassigned to their Mentor or a new Mentor.
Many Witch School courses are available at no cost under our Basic (free) Membership Plan. If you become a Supporting (paying) Member all Witch School classes are available to you online. Several Supporting Memberships Plans are available, with deep discounts given for longer term supporting memberships.  Please see the Subscription page for full details on Supporting Membership pricing and benefits.
Each course is broken down into lessons. Lessons must be taken in order, and are followed by a 25 question multiple choice test. After you finish reading the materials for each lesson, return to the homepage for that course and click on the link for the test associated with that lesson.  Please be aware there is a delay in presenting the test once you have opened a lesson.  This is to allow the student to spend time mastering the skills and knowledge presented in the lesson.
Each test is in multiple choice format, and is automatically graded. When you have completed each test, a link for the next lesson will become available. Please note that some courses have a time requirement between lessons. If this is the case, you will see a message indicating when the next lesson will become available to you.
All Supporting Members may ask for a Mentor.  If the course has been set up to allow students to automatically request a Mentor, you can do so on the home page for the course by utilizing the Mentor link at the top left of the menus.  If the course doesn't automatically allow this, please e-mail Mentor Support at MentorSupport@Witchschool.com with your account information and the course you requesting a Mentor for.

Automatic mentor requests will allow you to view a list of available Mentors and request one by selecting them from the drop down menu.

Some of our Mentors have short Bios on the Staff page.  This may also help you in selecting a Mentor.

Please keep in mind that only Supporting Students may request a Mentor, unless it is for the CWC101 Correllian Wicca 1st Degree course.  All students can request a mentor for that class.

 If you have not recorded a grade on a course in the Program you are being Mentored in for more than 90 days, you will be transferred from your Mentor to Mentor Support, and will be notified via the e-mail address on your WSI account. This action is not taken lightly and does NOT remove you from your program of study the Mentor was assigned to you for.  We encourage students to work at their own pace, but in order to assure we have enough Mentors available for all active students this action is necessary. At any point in the future you wish to restart working on your Mentored Program by recording a lesson or course grade in the Mentored Program, please e-mail MentorSupport@Witchschool.com to request to be moved back to your original Mentor, if they have capacity under their Student Cap, or to select a new Mentor.

Mentors are there to help students with the class materials, answer their questions, grade essay examinations and other projects where applicable, and to evaluate student performance.   Mentors will maintain a professional relationship with their students at all times.  

Please keep in mind that a Letter of Recommendation from your Mentor is required for all Clergy Application processing.  If you are on the path to Clergy or increasing your degree level, please request a Mentor early in your journey to allow time to establish a relationship that will allow the Mentor to give you that recommendation.
Log in with old email address and password. Click on "Your Profile" using the icon to the right of your Welcome in the upper right hand corner of your screen.  You may update any information there such as address, email address, alias, password etc.
If you received an email verification from us, simply click on the link at the bottom of the page and you are automatically validated. If you did not receive an email requesting validation, you need to make sure the login email you are using on Witch School is a working email where you receive email. Also check your SPAM folder to see if it is there. If your email used is correct, and you are still not validated, please email support@witchschool.com and they can validate for you. You must add us to your White List (accepted email addresses) or you may not receive email from us and your address will be removed from the validation list.
Once you have registered, please click on the link for "My Courses/Current Courses". The classes that you registered for should show up here as a link. Click on the link for the course you are interested in working on.
As explained during the sign up process, Trial and Supporting Memberships are automatically renewed if they are not cancelled prior to their expiration date. This is done to make things easier for the student and to assure that their studies are not interrupted unless they choose for them to be. To review the terms of membership http://www.classes.witchschool.com/payment.asp
You must be at least 13 years of age to register and be a member of Witch School.
Withdraw from any courses in which you are enrolled (this step will not be necessary if you have not enrolled in any courses). To do this, go to your Dashboard and click on the link on the left hand side of the screen for "My Courses/Current Courses". Utilize the Action Wheel next to each course, taking the option presented that says "Withdraw". On the next page, click on the "Yes Withdraw Me" button. Repeat this process for all enrolled courses by returning to the "Your Schedule" link.

Once you have withdrawn from all enrolled courses, Click on the link on the left hand side of the screen for "Announcements, etc.". At the top of the page you will now see a link to "Delete Your Enrollment". Click this link. On the next page, click the "Delete Me" button. This will terminate your Membership with Witch School.

Please note that if you have completed any courses, you cannot cancel your Membership in this way, since your transcript must be maintained for verification purposes.
You can cancel your subscription from your PayPal transaction history. A subscription can be canceled up until the day of the next scheduled payment.

To cancel an Active Subscription: Here's How:

If you purchased your subscription on the new website, i.e. after 11/05/2019, you can utilize the Unsubscribe link found at the bottom of the Main Site home page.  This will stop any future payments from PayPal being processed for that Subscription.

If you purchased your subscription on the old website, i.e. before 11/05/2019, you will need to log into your PayPal account.  Find your Recurring Payments page.  Search for Correllian Education Ministry and select "Cancel" if you want to permanently cancel your subscription.  Please be aware that if you decide to become a Supporting Member at future date it will be under the current pricing structure on the new site.  Or, you can select "Suspend" and restart your existing subscription at the old website pricing structure at any future date.

As disclosed elsewhere on the website, ALL PAYMENTS ARE FINAL.  Once PayPal has processed a payment it will NOT be refunded.  You will enjoy your Supporting Membership benefits until the next renewal date if the payment has already been processed.  It is your responsibility to know your renewal date.  It can be found on the Subscriptions Information tab of your Profile.
Log into Witch School. Go to your Dashboard. In the left-hand menu click on "My Courses/Current Courses" Find the course you wish to withdraw from and click on the Action Wheel and select "Withdraw". Confirm your withdrawal by clicking the "Yes, withdraw me!" button (Once you click the button, it cannot be undone. Please read and understand the statements on the page first before doing anything.) You will then get a confirmation page saying you've been withdrawn from the course.
Witch School is the Seminary of the Correllian Tradition / Correllian Nativist Church. Witch School cannot grant Clergy status, but studying at Witch School can qualify you to apply to the Correllian Church for Clergy Status. 

To apply for Clergy status you must have successfully completed all of the requirements as outlined in the Clergy Program under the tutelage of a WSI or Temple Mentor.  A Letter of Recommendation from a Mentor is required as part of the Clergy application process.

You will find the Clergy Application and instructions on where to send it at http://correllian.weebly.com/applications.html

Witch School uses automated tests, even for Mentored Classes, because we have only so many Mentors in our system. Mentors volunteer their time and undertake a great deal of work in training students. Automated testing makes their work slightly easier, and allows them to assist more students.

Witch School is the Seminary of the Correllian Tradition, ie: the Correllian Nativist Church. The general membership of the Tradition is described as the Outer Court. If you are not already a member of the Correllian Tradition and would like to become one, the process is simple.

Fill out the application and submit:
http://correllian.weebly.com/applications.html

There is no cost for Outer Court Membership. Once approved for Outer Court Membership, an electronic version of Outer Court Certificate will be emailed to you.
If you wish to change your Mentor, contact MentorSupport@witchschool.com. Please be prepared to discuss the reason why you wish to make the change.  This will allow us to provide the current Mentor feedback so that we can address the situation properly.
When you register for the first time as a Basic Member, you are given a 3 day Trial Period to view all courses available online. Once that period is over, only Basic Classes will be available to you. If you registered for and took tests in Supporting classes, these will not be available to you unless you become a Supporting (paying) Member.

Alternatively, if you have had a recurring Supporting Membership and allow it to lapse, you will return to being a Basic Member, with access to only Basic Classes. However, your transcripts from Supporting Classes you have taken will be unaffected. To return to full access to Supporting Classes simply get a new Supporting Membership.
On the Main Site, click the Courses menu option at the top of the screen.  The resulting Courses page will default to those available to Free Basic Members.  If you wish to see the Supporting Membership classes, please click the Supporting Membership tab.  However, you will be unable to register for these classes without a Supporting Membership.

WSI uses the 4 point grading scale:

4.0 = A

3.0 = B

2.0 = C

1.0 = D

0.0 = F

There are times when Witchschool.com will send you e-mails utilizing the e-mail address on your account.  These may be the Activation e-mail, Mentor Messages or Notes Alert e-mails, Password Reset e-mails, Newletters, etc.  These may be blocked from delivery and WSI is notified that your e-mail was not delivered to you.  We call these boomerangs.  

To ensure you get all communications from WSI, please notify your e-mail provider that e-mails from Witchschool.com are NOT Spam.  Each e-mail service has a different way of making that notification so you will have to determine the steps to do that based on who your e-mail account is with.

If you live outside of the United States, a company named SpamHaus is boomeranging your activation e-mails.  There is nothing WSI can do to correct this.  The company is only in beta and provides no recourse to WSI to prove the communications are desired by you.  You will need to contact your e-mail provider and alert them that this is unacceptable and to approve Witchschool.com e-mails getting through to you.

Every student has the ability to opt in or opt out of WSI e-mail communications.  When you created your account, it was part of your account registration.  If you change your mind later, you can always change this on your Profile page.  If you have been opted out but you didn't do that, we received a boomerang and deactivated it.  Please do not reactivate it without taking the necessary steps with your e-mail provider.

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